Privacy Policy
Welcome to Serby, a directory listing app designed to connect you with Emergency response units, businesses and services nearby. This Privacy Policy describes how we collect, use, and share information in connection with your use of our mobile application, website, and any related services (collectively, the “Services”).
1. Information We Collect
a. Personal Information
When you use Serby, we may ask you to provide personal information that can be used to contact or identify you. This may include but is not limited to:
- Name
- Email Address
- Phone Number
b. Location Information
While you use our Services, we do not collect your precise geographical location. However, we use your device’s location services to calculate your distance from the businesses or services listed in our directory based on your current location. This calculation is performed locally on your device, and your location data is not collected, stored, or shared by us.
c. Usage Data
We collect information on how the Services are accessed and used. This Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, our Service pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our Services
- Improve, personalize, and expand our Services
- Understand and analyze how you use our Services
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
3. Sharing Your Information
We do not share or sell your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with third-party service providers to perform services on our behalf, such as:
- Hosting data and infrastructure
- Analytics
- Customer service
- Sending emails
These third parties are prohibited from using your personal information for any purpose other than to provide these services to us, and they are required to maintain the confidentiality of your information.
4. Data Security
We are committed to protecting your personal information and have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
5. Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you aahave any questions or suggestions about our Privacy Policy, do not hesitate to contact us at https://serby.ph or +639062535135.
